The following is a known issue for the current release of Prisma for Sellers Basic (last updated March 23, 2020):
- Copy line items. You can use drag and fill to copy line items in the proposal and order grids, but not into the spare row at the bottom.
- Issue with pipe symbol. If you enter the pipe symbol (|) in any free-text field of the proposal or order placement grid it is currently replaced with a space. A future release will correct this, but you should not use this symbol until the update is released.
Additional known issues:
- IE issue with proposal line item messaging. If you send a line item message on a proposal or proposal revision using Internet Explorer, the Proposals page freezes. As a workaround until this issue is resolved, refresh the page or use a different browser.
- Reporting csv issue in Excel. When you export some reports from the Reporting module as a .csv file and open them in Microsoft Excel, the months are reformatted incorrectly. An upcoming release will update the date format. To ensure correct formatting, you should export as an .xls file if you want to view the report in Excel, or export as .csv if you want to send the report to another processing program.