This article describes Mediaocean University's terms, methods, and fees. 

Training hours 

• Session times published in the course catalogs will be used to determine the hours deducted from a training allocation. 
• Unused hours are not subject to refund. Course length calculations will be rounded to the nearest half-hour in fifteen-minute increments. (Sessions going to :14 or :44 will be rounded down; sessions going to :15 or :45 will be rounded up.) 

Attendance

• Minimum attendance: For all training sessions, the minimum number of attendees is 3. If the minimum attendance is not met for a session already scheduled, a fee could be assessed. See Cancellation, below. 
• Maximum attendance:  For all training sessions the maximum number of attendees is 15.

Cancellation

Mediaocean assesses a fee for training sessions cancelled within ten (10) business days of the scheduled session date, as follows: 

• Within two (2) business days, including no shows: penalty of the full course fee or equivalent base rate
• Within two (2) to ten (10) business days: penalty of 50% of the course fee or equivalent base rate
• Any unconfirmed class holds will be removed two (2) business days before training is due to take place

Training methods

• Hands-on Learning: Hands-on Learning combines the convenience of a webinar with the hands-on experience you used to get only in-person.
• Webinar: Webinars are delivered remotely by a Mediaocean trainer who will share their screen and educate users on a platform. 

Note: If your contract with Mediaocean references training credits, one credit will equal one hour of training.