Please refer to the checklist below if you are experiencing connectivity, performance, or potential system down symptoms.
- Are you working from a remote location or directly connected to your company's network from the office?
- If working remotely, are you connected via VPN?
- Is your internal network having connectivity issues and have you notified your IT department?
Answers to the questions above can be provided to the Mediaocean Support team for further troubleshooting.