BrandOcean: FAQs
- BrandOcean General: When I sign in to BrandOcean, I get the error "Company ID, Personal ID or Password invalid." How can I verify my login credentials or reset my password?
- BrandOcean Time: User received an overdue timesheet email notification.
- BrandOcean Time: After clicking on the Time module, user receives an error message that includes "Invalid location for date"
- BrandOcean Time: Why can't I add hours to my current BrandOcean timesheet?
- BrandOcean Jobs Dashboard: Why doesn't my Presto estimate appear in BrandOcean Jobs Dashboard?
- BrandOcean Orders: Can I delete a PO in BrandOcean?
- BrandOcean General: Why do I get the error "Invalid Personal ID" when trying to log in to BrandOcean?
- BrandOcean Time: Why can't I open a BrandOcean timesheet?
- BrandOcean Orders: Can I approve orders that were created in BrandOcean from outside of BrandOcean?
- BrandOcean Time: When submitting a timesheet, user receives a 'Previous time update in progress- please try again' message
- BrandOcean Time: When I go to the BrandOcean Time module, I receive the error "Invalid Location for Date"
- BrandOcean Time: After clicking on the Time module, user receives an error message that includes "Invalid location for date"
- BrandOcean Time: When submitting a timesheet, user receives a 'Previous time update in progress- please try again' message
- BrandOcean Time: How can I approve a timesheet that I incorrectly rejected in BrandOcean Time?
- BrandOcean Time: When saving a timesheet, user receives 'Invalid account SJxxxxxxxxxxxx for timeline#'.
- BrandOcean Time: What is the URL address for the Spectra Time mobile app?
- BrandOcean Orders: Why doesn't my vendor appear when I create a new PO (purchase order) in BrandOcean Orders even though it exists in AFM?
- BrandOcean Estimate: How do I add PDFs to a BrandOcean Estimate?
- BrandOcean Orders: Can I change information on a BrandOcean PO?
- BrandOcean Time: When searching for timesheets in BrandOcean, I get a Java heap error message. What does it mean?
- BrandOcean Time: I can't submit my timesheet in BrandOcean because I receive a message about "minimum hours"
- BrandOcean Estimates: How do I actualize an estimate in BrandOcean Estimates?
- BrandOcean Orders: How do I close a PO that has already been approved in BrandOcean?
- BrandOcean Jobs Dashboard: Why can't I close a job in BrandOcean Jobs Dashboard?
- BrandOcean Orders: Why do some POs have the DRAFT watermark in BrandOcean?
- BrandOcean Time: How can I find out what caused a BrandOcean Time lockout for a timesheet submitter or approver?
- BrandOcean General: My security administrator confirms that I have access to all BrandOcean modules, so why do I see only Time?
- BrandOcean Time: When I search for timesheets in BrandOcean Time, why are the total reported hours incorrect?
