Prisma for Sellers: Known issues for CA

The following is a known issue for the current release of Prisma for Sellers (last updated October 14, 2020):

• Import order revisions: The new import feature for digital and print order revisions does not currently support the addition or removal of child lines. You must therefore make this type of change directly in Prisma for Sellers and not through the import.

Additional known issues:

• Copy line items. You can use drag and fill to copy line items in the proposal and order grids, but not into the spare row at the bottom.
• IE issue with proposal line item messaging. If you send a line item message on a proposal or proposal revision using Internet Explorer, the Proposals page freezes. As a workaround until this issue is resolved, refresh the page or use a different browser.
• Reporting csv issue in Excel. When you export some reports from the Reporting module as a .csv file and open them in Microsoft Excel, the months are reformatted incorrectly. An upcoming release will update the date format. To ensure correct formatting, you should export as an .xls file if you want to view the report in Excel, or export as .csv if you want to send the report to another processing program.