Prisma for Sellers: Known issues for CA

The following are known issues for the 28th August, 2017 release:

• Order and proposal CSV file issue in Excel. Opening a CSV file created using the Export to CSV feature in orders or proposals without following the correct procedure introduces additional symbols in the Rate and Cost fields. To avoid this, please ensure that you follow the correct procedure for importing a CSV file into your version of Excel, as described on the Microsoft Support site.
• Unable to to enter or change units for a placement in the past. When a seller revises an order with placement flighting dates in the past and has a buyer-entered, free-format media property, and deletes the media property for the placement (clearing the cost method, rate, and units) and then enters a cost method and units, the unit entry is rejected with the message, “Total units cannot be updated because placement flighting months are in the past. Contact the buyer for a new order with requested changes." 
  As a temporary solution, refresh the page or close the order without saving. If this is not possible, contact the buyer and request them to send a new revision with the original values.